WhatsApp Business API · Healthcare
Patient communication, modernized. On WhatsApp.
- 14-day free trial
- No credit card
- Setup help on WhatsApp
- Plans from ₹999/month + GST
- Today
- Customer: Hi, I need an appointment with Dr. Mehta.
- Acme Clinic (AI agent): Hi Aarav! Dr. Mehta has these times tomorrow. Which one suits you? Buttons: 10:30 am, 12:00 pm, 5:30 pm.
- Customer: 10:30 am
- Acme Clinic: Booked: tomorrow, 10:30 am with Dr. Mehta at Acme Clinic, Andheri.
Verified Business
Use cases
WhatsApp Business API for Healthcare & Clinics
What your clinic gets
Appointment booking
Appointments booked in the chat
- A booking form inside WhatsApp
- Answers saved to the patient's contact
- Sent to your system by webhook
Book an appointment
Doctor
Date
Time
Patient name
Managed by Acme Clinic
Reminders
Reminders patients can answer
- Sent from your booking system through the API
- Confirm and Reschedule buttons
- Every answer in your shared inbox
- Today
- Acme Clinic: Appointment reminder Hi Priya, your appointment with Dr. Rao is tomorrow at 11:00 am. Acme Clinic Buttons: Confirm, Reschedule.
- Customer: Reschedule
- Acme Clinic: No problem. Pick a new time: Buttons: Thu 11:00 am, Thu 4:30 pm.
- Customer: Thu 4:30 pm
Verified Business
Appointment reminder
Acme Clinic
17:00Branches and front desks
Each branch sees its own patients
- Auto-assignment rules
- Tags and filters by branch
- Admin, agent and viewer roles
Inbox
- PS
Priya Sharma
10:42Can I move my 5 pm slot to tomorrow?
AndheriAssigned: Riya - AM
Aarav Mehta
10:31Is Dr. Rao in on Saturday?
AndheriAssigned: Riya - NJ
Neha Joshi
10:18What are the clinic timings on Sunday?
AndheriAI replied
Inside the app
See your clinic's WhatsApp in the app
Click through the real app, screen by screen. Every screenshot is Splashify Pro with sample data.
Build a form screen by screen and try it on the phone preview as you go.
Click a number to see what it does, or use the arrow keys.
1 of 5
Forms with several screens
Split a form into short screens. Each button opens the next one.
Try it with your own clinic
14 days with every feature and no credit card. Our team helps you set up on WhatsApp.
What powers it
Why clinics and hospitals pick Splashify Pro
Appointment reminders
Confirm and Reschedule buttons in every reminder.Booking forms
Doctor, day and time picked in a form inside WhatsApp.Follow-up scheduling
Timed follow-up messages after a visit, stopped when the patient replies.Encrypted, with audit logs
Data encrypted at rest and in transit; every action logged.Branch routing
Assign conversations to the right branch or team automatically.Hindi and Indian languages
Answers in the language the patient writes in.
How it works
Go live in three steps
Step 1: Start free
Create your account and start the 14-day free trial. No credit card needed.
Step 2: Connect your number
Link your WhatsApp Business number through Meta's guided signup. Our team helps you on WhatsApp.
Step 3: Set up bookings
Build your booking form, add your reminder template and route chats to the right front desk.
Pricing
Plans from ₹999 a month
Growth
For small teams starting on WhatsApp
₹999/monthPlus GST. Billed monthly.
- 1 team member
- Broadcasts, basic chatbot and conversation analytics
- Chat history kept for 3 months
- Most popular
Advanced
For growing teams that want to automate
₹2,999/monthPlus GST. Billed monthly.
- 5 team members
- Instagram automation, email marketing and Voice AI
- Chat history kept for 6 months
Enterprise
For high-volume and multi-team businesses
₹7,999/monthPlus GST. Billed monthly.
- 15 team members
- Dedicated success manager and lower conversation rates
- Chat history kept forever
Prices in INR, plus 18% GST. WhatsApp messages are charged per message: Meta's rate plus your plan's fee.
See message ratesExplore
More ways businesses use WhatsApp
Frequently asked questions
Still have a question?
Splashify Pro runs on the official WhatsApp Business Platform. Customer data is encrypted at rest and in transit, every action in your account is logged, and roles control who sees which chats. Check the rules that apply to your practice before you share medical details on WhatsApp, and talk to our team about any specific compliance question.
Yes. Build a booking form with WhatsApp Flows, or a chatbot that asks for the preferred date and time. Send the answers to your own system by webhook to confirm the slot, then send a reminder with Confirm and Reschedule buttons.
Splashify Pro plans start at ₹999 a month (Growth), ₹2,999 (Advanced) and ₹7,999 (Enterprise), plus 18% GST. Every plan starts with a 14-day free trial. WhatsApp message charges come on top of the plan, per message you send, and the pricing page lists every rate.
On top of your plan, each message you send is charged at Meta's rate for its category (marketing, utility or authentication) and the customer's country, plus your plan's platform fee. Replies within 24 hours of the customer's last message are free for the first 1,000 each month, and incoming messages are always free. Meta charges apply during the free trial too. The pricing page lists every rate.
Most teams are live within 1-2 hours through Meta's guided signup. You'll need a Meta Business Account, a phone number not currently registered with WhatsApp, and basic business verification documents. Our team helps you on WhatsApp if you get stuck.
The free WhatsApp Business app is made for replying by hand from a phone. The API, which Splashify Pro runs on, is made for teams and automation: one shared inbox for your whole team, broadcasts to opted-in customers, chatbots and AI agents, integrations with Shopify, Razorpay or your CRM, and reports.
Yes. Export your contacts, connect your WhatsApp Business number through Meta's guided signup, then import your contacts and add your templates again. Our team helps you on WhatsApp while you switch.
The verified badge is granted by Meta, not by any provider, once your business meets Meta's criteria. Verify your business on Meta first; our team can walk you through the request.
Message only people who have agreed to hear from you on WhatsApp; Meta requires it. Opted-out and blocked numbers stay in their own list and never get your broadcasts. Customer data is encrypted at rest and in transit, every action in your account is logged, and data requests under India's DPDP Act go through our data request page.
Still have a question?
Send your first appointment reminder this week. Start free for 14 days.
- 14-day free trial
- No credit card
- Setup help on WhatsApp