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Integrations

WhatsApp integrations for your store, payments and CRM

Connect the tools you already use, and the right WhatsApp message goes out on its own: an order update from Shopify, a thank-you when a Razorpay payment lands, a welcome for every new lead in your CRM. Most tools need no code.
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All integrations

Connect the tools you already use

Every tool here is in the app today, with a step-by-step setup guide. Pick a group to narrow the list.

  • Send payment links in the chat, and message customers when a payment goes through or fails.

    How it connects

    Paste your Key ID, Key Secret and webhook secret, then add our webhook URL in Razorpay.

  • Remind shoppers about abandoned carts and confirm paid orders. The cart reminder waits an hour and skips anyone who paid.

    How it connects

    Paste your store URL, access token and webhook secret, then add our webhook URL in Shopify.

  • Message leads on WhatsApp the moment they are created or updated.

    How it connects

    No keys needed: add our webhook URL to a Zoho CRM automation.

  • Send a WhatsApp message from any of the thousands of apps Zapier connects to.

    How it connects

    Add a Webhooks by Zapier step that sends the data to your webhook URL.

  • Keep customers updated on WhatsApp when a ticket is opened or changes.

    How it connects

    No keys needed: add our webhook URL to a Freshdesk automation.

  • Confirm meetings on WhatsApp as they are booked, and let people know when one is cancelled.

    How it connects

    Paste your personal access token and signing key, then add our webhook URL in Calendly.

  • Send Cashfree payment links in the chat, and thank customers when they pay.

    How it connects

    Paste your App ID and secret key, then add our webhook URL in Cashfree.

  • Send PayU payment links in the chat, and thank customers when they pay.

    How it connects

    Paste your merchant key and salt, then add our webhook URL in PayU.

  • Send payment links from your own Zoho Payments account. The money settles straight into your bank.

    How it connects

    Paste your account ID and Zoho API keys, then add our webhook URL in Zoho Payments.

  • Message customers when a payment succeeds, and follow up when one fails.

    How it connects

    Paste your webhook signing secret, then add our webhook URL in Stripe.

  • Message customers on WhatsApp when an invoice is paid.

    How it connects

    Paste your webhook verification token, then add our webhook URL in Xendit.

  • Message customers on WhatsApp when a payment comes in.

    How it connects

    No keys needed: add our webhook URL in your Aspire dashboard.

  • Send invoice and subscription updates on WhatsApp.

    How it connects

    No keys needed: add our webhook URL in Zoho Billing settings.

  • Confirm new orders and send order status updates on WhatsApp.

    How it connects

    Paste your store URL, consumer key and secret, then add two webhooks in WooCommerce.

  • Message contacts on WhatsApp when they are created or updated.

    How it connects

    No keys needed: add a Send a webhook step to a HubSpot workflow.

  • Message leads on WhatsApp when they are created or updated.

    How it connects

    No keys needed: add an HTTP callout to a Salesforce flow.

  • Message contacts on WhatsApp when they are created or updated.

    How it connects

    No keys needed: add our webhook URL in the Freshworks CRM admin settings.

  • Send a WhatsApp message from any Make scenario.

    How it connects

    Add an HTTP request module to your scenario that sends the data to your webhook URL.

  • Send a WhatsApp message from any app Pabbly Connect works with.

    How it connects

    Add a webhook action in Pabbly Connect that sends the data to your webhook URL.

  • Add a row or tick a box, and the customer gets your message. Handy for bookings and reminders.

    How it connects

    Add a short script to your sheet (the guide gives it to you), or use Zapier, Make or Pabbly Connect.

  • Connect your website form, booking software or your own app. Decide who gets which message, and tag the contact.

    How it connects

    Your tool sends a web request to your webhook URL; you build up to 5 workflows with conditions.

Can't find your tool?

Tell us which tool you use. We will show you the quickest way to connect it, often with the generic webhook or an automation tool.

Growth includes up to 3 app integrations. Advanced and Enterprise include unlimited.

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What you can automate

Messages that go out on their own

A few ways businesses use them. Each one is a WhatsApp template you get approved once, then the tool sends it for you.
  • Win back abandoned carts

    A boutique on Shopify sends the checkout link an hour after a cart is left. Anyone who pays in that hour never gets the reminder.
  • Get paid in the chat

    Send a Razorpay payment link in the chat, then a thank-you the moment it is paid and a gentle nudge if the payment fails.
  • Say hello to every new lead

    A property broker on Zoho CRM greets each new lead on WhatsApp the moment it is added, while the buyer is still looking.
  • Confirm every booking

    A clinic on Calendly confirms each appointment on WhatsApp and tells the patient when a slot is cancelled.
  • Send reminders from a sheet

    A coaching centre adds a row in Google Sheets or ticks a box, and the student gets the class reminder.
  • Keep customers posted

    When a Freshdesk ticket is opened or changes, the customer hears about it on WhatsApp, not in a crowded inbox.

How it works

Connect a tool in three steps

It all happens on one page in the app, and nothing is saved until you click Connect. Screens below are the real app with sample data.

Step 1

Paste your keys once

Open Integrations in the app, pick the tool and paste the keys it asks for. Tools that only send us events need no keys at all.
  • A setup guide for every tool
  • Nothing is saved until you connect
The Shopify Marketing page in the app with the store URL, access token and webhook secret filled in, 1 of 3 steps done, and the Connect button.

Step 2

Pick the message for each event

Choose an approved template for each event, like Abandoned cart or Order paid, and fill its blanks from the tool's data, such as the customer's first name or the checkout link. The preview shows the exact message.
  • One template per event
  • Events you leave empty are skipped
The Abandoned Cart event with the cart_reminder template, sent to the customer's phone, blanks filled with the first name and the checkout link, and a preview of the message.

Step 3

See every event in Activity

Paste our webhook URL into the tool and click Connect. From then on, Activity lists every event: sent, skipped or not sent, and why.
  • Pause any tool with one switch
  • Duplicate events are ignored
The Activity tab of Shopify Marketing listing sent messages, a skipped event with no message set and a not sent event with no phone number.

Beyond the list

More ways to connect

For your website, your developers and anything that is not in the catalog yet.
  • Website chat widget

    Paste one line of code and a WhatsApp chat bubble shows on your site. Every visitor who fills it in is saved as a contact.
  • REST API and apps

    Send messages and templates, and add contacts and tags, from your own software with an API key. Or build an app that other businesses connect.
  • Status webhooks

    Get delivered, read, reply and button events on your server as they happen, for WhatsApp and RCS.
  • AI assistants and the command line

    Use your account from Claude, ChatGPT, Cursor or VS Code, or from the terminal with the splashify CLI.

Integration questions, answered

Want us to check your tools on a call?

No, not for most of them. You paste the keys the tool gives you, pick a WhatsApp template and paste one web address into the tool. Each tool has a step-by-step setup guide. Google Sheets needs a short script, which its guide gives you, or an automation tool such as Zapier, Make or Pabbly Connect.

Want us to check your tools on a call?

Connect your store, payments and CRM. Start free for 14 days.

  • 14-day free trial
  • No credit card
  • Setup help on WhatsApp
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