Run support on WhatsApp — with your whole team.
Multi-agent inbox, conversation assignment, internal notes, role-based access, SLA tracking. Built for support teams from 2 to 200.
Multi-Agent · Internal Notes · SLA Tracking
🎫 New ticket — assigned to you
Customer: Priya Sharma
Issue: Order delivery delayed
Priority: High · SLA: 2h remaining
Reply to customer
What makes WhatsApp Shared Inbox different
Single WhatsApp app + 5 agents = chaos. Splashify Pro's shared inbox gives every agent their own login, lets you assign conversations, leave internal notes, and track SLAs — while customers see one unified WhatsApp number.
Everything you need, in one product
Multi-agent login
Up to 15 team members on Business plan, 5 on Growth, 1 on Starter. Add more via add-on at ₹750/mo.
Auto-assignment
Round-robin, least-busy, or rule-based assignment. New conversations auto-route to right agent.
Internal notes
Tag teammates with @mention. Discuss customer queries internally without customer seeing.
Role-based access
Admin sees all, agents see their own conversations, viewers can read but not reply.
SLA + escalation
Set first-response and resolution SLAs. Auto-escalate to manager if breached.
Real-time updates
WebSocket-powered inbox — new messages appear instantly without polling.
Why pick Splashify Pro
Built for teams from day 1, not bolted on
Real-time inbox beats polling-based competitors
Auto-assignment + SLA tracking included, not enterprise-only add-ons
Activity logs show every action for compliance + audit
Frequently asked questions
How many agents can use the inbox?
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Can agents see only their own conversations?
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How long does setup take?
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Do I need a developer?
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What are the per-message rates?
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Try WhatsApp Shared Inbox free for 14 days
No credit card. Full feature access. Setup in under 10 minutes.