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Shared inbox

Run support on WhatsApp. With your whole team.

Give every teammate their own login on your WhatsApp number. Assign chats, leave internal notes and let the AI agent answer first, so no customer waits and no chat gets two replies.
  • 7-day free trial
  • No credit card
  • Setup help on WhatsApp
  • Plans from ₹999/month + GST

Inside the app

See the shared inbox in the app

Click through the real app, screen by screen. Every screenshot is Splashify Pro with sample data.

Every WhatsApp and Instagram chat in one inbox, with AI replies and a clean handover to your team.

Click a number to see what it does, or use the arrow keys.

Team inbox with WhatsApp chats. The open chat with Priya Sharma shows AI agent replies about a blue silk kurta, the chat assigned to Riya Sen, and vip and diwali-2026 tags.

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Every chat in one list

WhatsApp and Instagram chats land in one shared inbox. Filter by open, unread, mine or unassigned.

Try it with your own number

7 days with every feature and no credit card. Our team helps you set up on WhatsApp.

Why a shared inbox

Every chat answered, once

One WhatsApp app on one phone cannot keep up with a team. A shared inbox can.
  • No chat left waiting

    New chats go to the right person, and filters show what is still open.
  • No double replies

    Everyone sees who owns a chat, and notes stay inside the team.
  • Answers at night too

    The AI agent replies first and hands over with the full history in the morning.

Key features

One WhatsApp number, your whole team

Every agent gets their own login. Assign conversations, leave internal notes and follow every chat, while customers see one WhatsApp number.

Assignment

The right chat to the right person

Assign chats by hand or with auto-assignment rules, filter by open, unread, mine or unassigned, and tag a chat in one click.
  • Auto-assignment rules
  • Tags and filters
  • WhatsApp and Instagram in one list
Team inbox with WhatsApp chats. The open chat with Priya Sharma shows AI agent replies about a blue silk kurta, the chat assigned to Riya Sen, and vip and diwali-2026 tags.

AI summary

Catch up on any chat in seconds

Open a chat and read the AI summary: what the customer wants, what was agreed and the next step. Then call them on WhatsApp from their profile.
  • AI summary and next step
  • Customer mood at a glance
  • WhatsApp calls from the chat
Inbox with the contact panel open next to Priya Sharma's chat. An AI chat summary lists what she wants, the next step and her mood.

Roles and access

Everyone sees what they should

Admins see every chat, agents see their own queue and viewers can read without replying. Mention a teammate in a note to ask for help; customers never see notes.
  • Admin, agent and viewer roles
  • Internal notes with @mentions
  • An activity log of every action

Why Splashify Pro

Why support teams pick Splashify Pro

  • Built for teams

    Team members on every plan, and more users as an add-on.
  • Real-time inbox

    New messages appear instantly, with no refresh.
  • AI first, people next

    The AI agent answers routine questions and hands over the rest.
  • Every action logged

    Activity logs show who did what, for audits and training.

Go live in four steps

Sign up, connect your number, teach your AI agent and go live. No code needed.

  1. Step 1: Sign up

    Create your account and start the 7-day free trial. No credit card needed.

  2. Step 2: Connect

    Link your WhatsApp Business number through Meta's guided signup. Add Instagram too.

  3. Step 3: Teach

    Add your products, prices and policies. The AI agent learns them in plain language.

  4. Step 4: Go live

    Switch the agent on, send your first broadcast and watch replies land in one inbox.

Frequently asked questions

Still have a question?

Growth includes 1 team member, Advanced 5 team members and Enterprise 15 team members. Add more users on any plan for ₹750 a month each.

Still have a question?

Give your whole team one WhatsApp inbox. Start free for 7 days.

  • 7-day free trial
  • No credit card
  • Setup help on WhatsApp
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